Customer Testimonials
Here are some of the many wonderful testimonials some of our customers have shared with us.
Have a testimonial of your own about a CUE product? Email us!
Thank you to everyone who calls and emails us with your kind comments about our products and service. It means so much to us to know that you are pleased with your purchase.
Diane & Robert
- “Soon there will be a new gourd rack system in my front yard and probably a few more before the purple martins arrive in 2007. I just received the new Super System that holds 24 gourds and a bunch of Troyer horizontals. Man, what a fabulous looking system! (There is also a 36 Gourd Super System.) Based on the exceptional quality and design of this system, I hope to order three more and all will replace my Lone Star and Natureline racks. This new Super System has the following outstanding characteristics:
- 3 inch square tensile aluminum 16 foot pole that is STURDY but lightweight and able to withstand strong winds; the similar 2 inch square tensile aluminum poles for my PMCA Deluxe gourd racks have withstood powerful winds that bent my Lone Star metal poles and tore shingles off my house (A note from Diane: Deluxe Gourds Racks sold by the PMCA thru December 2005 were manufactured by Creative Universe Enterprises)
- High quality winch system with a 3/16 inch diameter metal cable that is capable of lifting and lowering heavy gourd racks with little worry of breaking cables
- Glide buttons inside the rack hub that facilitate easy raising and lowering without excessive noise and little wobbling on the pole or twisting in the wind; I can’t tell you how much I like these glide buttons and wish all my wobbly Lone Star rack/house systems had them
- Two tier traditional crossbar configuration with 48 inch long metal arms protruding out in four directions allowing gourds to be suspended in different directions; crossbars already have holes drilled for suspending gourds and these holes have smooth edges to prevent “cutting” into hanging wires; this attention to detail by the manufacturer reflects their professionalism and concern for the customer and the martins
- Heavy duty (I mean HEAVY METAL that rock groups like Metallica would admire!) iron ground stake to keep the pole and rack from toppling during storms; I have already placed this one in the ground and it is SOLID and could probably stop a bull dozier Optional gourd mounting arms that eliminate the need for hanging wires and make hanging and removing gourds an effortless chore; there are several varieties for verticals and horizontals; just bolt on the arms to the crossbar, slip on Troyer Horizontals, Super Gourds or naturals through the back/neck hole, and slide in the cotter pin to keep the gourds intact; however, you could still use wire to wrap around the mounting arms for certain gourd designs with thicker necks and the cotter pin will keep the wire from sliding off
I will use other Super Systems to hang many of my natural gourds, including ones that maximize vertical/horizontal depth. It will be challenging to accommodate my vertically deep woodpecker gourds and horizontals with offset holes since these designs have larger spacing requirements; I may be able to use only two gourds rather than three per crossbar. (Note from Diane: With a bit of creativity you will have the ability to place 3 gourds per arm by using various styles of gourds on a mounting arm and or you can drill other holes into the angle aluminum re-setting the distances between gourds)” S. Kroenke - “I use CUE products at my home and 2 public sites that I manage. My gourd racks from CUE have many simple features that you don't notice until you've used them for a season. Their products are made for landlords and martins alike. They are built to last with quality materials. I am very confident that I will be passing these racks down to my grand-children. And I don't have any grand-children yet!” L. Melcher
- “A friend of mine sent me a link to your website and told me yall had the only poles to buy” J. Barrow Forney, Texas
- “Thank you Diane, Your customer service is outstanding…” P. Blankenship
- “The pole with all 16 gourds looks great! Thanks for a wonderful product” J. Livermon
- “I received my guards and am very impressed with the service and quality of product. I will be recommending your products to all my friends who are martin enthusiast.” D. Elder
- “Just got the racks today! Opened boxes and was very pleased with the poles and racks. Looks like they are a good heavy duty poles to me. Thanks for such a good product and your service!” J. Nolen
- “I wish to take a moment to say thank you for all of your help. I ordered the winch and cable conversion system for my MPP and the instructions were great and the system was easy to install. The product is ‘OUTSTANDING’. I am very pleased with everything and it was well packed. You also were fast in getting it to me and I know that you had a snow storm going on that day. Thanks for the service I received. It is hard to find a company that has great customer service like yours.” J. Strickland.
- “In my opinion, CUE offers the highest quality martin products at the fairest price to the consumer. CUE is not just a sales oriented company. They are always available after the sale is made to help address concerns or answer questions regarding installation and maintenance of the equipment they have sold to you.” Tim Mangan
- “I received my guards and am very impressed with the service and quality of product. I will be recommending your products to all my friends who are martin enthusiasts.” D. Elder
- “ I purchased the AAA rack in 2006 and couldn’t be happier with it. It still looks as good now as it did last year. It is durable, pleasing to the eye, can be modified to hold different types of gourds, and the best part for me is that I can easily raise and lower it by myself for nest checks. I never felt the need to lower it last year during storms and the one hurricane we had. My best testimony for this rack is that I liked it so good, I purchased another one this year. Excellent product!” S. Martin
- “We get severe hurricanes and storms in Florida, and the CUE racks have easily withstood the strongest winds. For the quality and price, they can’t be beat. As a matter of fact, I’ve been so happy with them, that I now have five.” Barb Messimer, Apopka, Florida
